Rewarding Loyalty
The Water Cooler Company – although now based in Merton, was nurtured during its first two years in a warehouse in Wandsworth. Very close to the centre of London, Wandsworth was an ideal location for our first years of development. The Water Cooler market in Wandsworth is proportionate in size to other boroughs around London – but the ease in putting in mains fed water coolers for us makes it an perfect home for us to start our water cooler discount scheme “Water Coolers for London by London”. We regard one of the most chief text files we take into consideration every year to be our yearly customer survey results. Last year one of the principal reasons why customers like our water cooler service is our amazing level of customer care – and the capability of our team members to sort out problems that pop up speedily and efficiently. To this end we have launched a strategy to reward a group of our most local Wandsworth mains fed water cooler clients. All clients will be advised at the end of July 2009 about our discount scheme “Water Coolers for London by London” which will mean that they will receive a 5% discount off their annual account simply by being situated in Wandsworth. Any new customers based in the Wandsworth borough will accept this discount off their first years bill if they quote “Water Coolers for London by London” when they make their first-year order. The discount will be mechanically implemented to their bills for mains fed water coolers in ensuant years.